Frequently Asked Questions

Will my information be kept confidential?
What is subsidy?
How many times can the client use subsidy assistance?
Does the subsidy assistance expire?
What if I’ve already been seeing a counselor?
Do I have to come to Dallas?
How are counselors selected?
Is there a chance that funds are not available?


Will my information be kept confidential?

Texas Baptist Counseling Services makes every effort to protect privacy and confidentiality from the initial assessment to referrals and potential subsidy assistance. Situations involving mandated reporting such as child/elder abuse or neglect will be addressed as required by law.

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What is subsidy?

A specific fund is set aside at the beginning of each calendar year to allow counseling services to offset the cost of counseling for ministers and their families who meet certain criteria and as long as the funds are available. These funds are approved and allocated by the Director of Texas Baptist Counseling Services. A client must contact the Director to inquire about assistance with subsidy funds. Subsidy amounts as well as number of sessions approved may change from one approval to another due to availability of subsidy funds. When subsidy funds are used, measures are taken to protect the privacy of the individual and payment is made by the BGCT Subsidy Fund directly to the counselor.

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How many times can the client use subsidy assistance?

The funds are designed to assist the client in accessing and getting started with counseling. The funds are not necessarily available for the duration of counseling. A client is not eligible to reapply for subsidy until 12 months following the last approved session. In addition, the subsidy is available per family, not per individual.

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Does the subsidy assistance expire?

Subsidy assistance is to be used within 4 months (120 days) of approval. If all approved subsidy has not been utilized within 4 months, the counselor or client will need to contact the Director to determine if funds are still available. If the counselor determines a need for additional counseling beyond the original approved subsidy, he/she will contact Texas Baptist Counseling Services for consideration of an extension. Furthermore, the program does not pay for missed sessions. If there are any fees for missed sessions they are the responsibility of the client.

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What if I’ve already been seeing a counselor?

The program does not pay for sessions that have taken place before approval has been given nor for services rendered by a professional not participating in our Approved Professional Network. If you would like to submit a counselor to be included in the Network, please contact the Director for information pertaining to this situation.

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Do I have to come to Dallas?

Texas Baptist Counseling Services maintains a network of professional counselors across the state. Therefore, the intent is to find counseling professionals and resources more local and accessible to your area. In the event that the client prefers to seek counseling outside of their local area for confidentiality or specialty reasons, we will do the best we can to provide options per your requests and needs.

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How are counselors selected?

Counselors must go through an approval process including submission of a formal application, letters of recommendation from colleagues, proof of professional liability insurance and state licensure. Counselors have provided a statement regarding their Christian beliefs and their desire to work with ministers and family members. Texas Baptist Counseling Services has and will continue to exercise diligence in considering professionals for inclusion in the Approved Professional Network (APN). However, Texas Baptist Counseling Services is not responsible for an APN member’s theological perspective or modality of therapy. Each professional approved is required to be licensed by the state in his/her own profession, to provide accurate information about academic and professional qualifications including specialties, liability insurance coverage, previous lawsuits if any, professional experience as well as current and previous employment.

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Is there a chance that funds are not available?

Since the funds are set aside at the beginning of the year, it is possible for the funds to be exhausted prior to the end of the calendar year. However, you are encouraged to contact Katie Swafford for more information on how counseling services might be able to assist your situation.

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